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Purpose of Role:
The Product Manager II is responsible for serving as a liaison between
the systems development team, product management
team, payers, and other entities requesting
changes or additions to the current client’s
product. Product Managers must have a working
knowledge of the product area they support. The
Product Manager II has a solid understanding of
the client’s business processes as well as the
respective short-term and long-term business
direction for both parties. The Product Manager
II performs change request management, industry
and market research, prototyping, user group
facilitation, and documents business
requirements and functional specifications
through interaction with requesters. Changes to
the product are communicated to the development
team through business requirements. This role is
required to serve in multiple roles in a
fast-paced, entrepreneurial corporate
environment.
Required:
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Minimum of 2 years related experience in a technology
(information exchange) and/or health care
environment.
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Bachelor’s degree or the equivalent in work experience.
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Experience working with healthcare and/or internet
applications.
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3 or more years experience
as a business analyst, product analyst, or
product management in a technology
(internet) and/or health care environment.
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Experience in the writing of detailed technical
documentation, specifically business
requirements and functional specifications.
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Experience with facilitating JAD sessions or other
requirements gathering processes.
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Understanding of web development methodologies, application
design, navigation, and information
architecture.
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Ability to establish and maintain effective working
relationships, supporting internal and
external business partners.
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Ability to work with external partners and internal partners
including production support teams and
information technology.
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Demonstrated ability to use discretion and make sound
decisions.
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Strong relationship management and collaboration skills.
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Excellent written and verbal communication skills.
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Ability to work under pressure. Maintains composure and
professionalism in an interrupt-driven
environment. Must be able to multi-task.
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Must be flexible and embrace change.
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Ability to work independently under minimal guidance. Strong
focus on self-starting and accountability
for results.
Desired:
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Understanding of OOD (Java, HTML, XML, Java
Script and Patterns) and impact to the
development process.
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Experience with data modeling, relational
databases, data structures and design.
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Experience working with product and business
management teams in a large marketing
department.
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Experience working in an entrepreneurial company
Summary of Job
Duties and Responsibilities:
Managing Change Requests
15%
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Administer the change request process,
including the entry of new change requests (CRs),
timely responses, and appropriate
prioritization of requests.
Identifying
Business Requirements 25%
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Create, evaluate, and prioritize business
requirements for approved change requests,
soliciting information from multiple sources
as necessary.
Design and Usability
10%
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Produce screen designs and review all site
designs for usability.
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Recruit, coordinate and lead usability
testing sessions.
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Modify design, as necessary, based on
results from usability testing sessions as
necessary.
Project/Program Planning
15%
User Groups and Prototyping 5%
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Utilize html desktop tools to create
prototype screens for user feedback
sessions.
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Identify candidates, organize materials,
present content and solicit feedback from
user groups.
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Organize and present findings to
stakeholders.
User Training 5%
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Prepare and conduct internal/external
training for upcoming and/or existing
functionality.
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Create help, FAQs and tutorials.
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Represent client at industry trade shows and
payer-sponsored functions.
Strategic Market and Industry Research
10%
Release Packaging 10%
Professional Networking 5%
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