Associate Director, Medical Services

Washington
 

 

Responsible for directing nursing services, screening and related functions and assisting the director with overall management of the department. Plan, manage and monitor workload of assigned groups to facilitate the safe and timely completion of studies.  

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

  • Direct nursing services, screening and related functions. Plan, manage and monitor workload of assigned groups to facilitate timely completion of studies.

  • Assist the director with overall management of the department, including scheduling and assignment of studies for investigators, protocol review and acceptance, and review/follow up on Adverse Events (AEs) and Serious Adverse Events (SAEs).

  • Assist with preparation, conduct and follow-up for sponsor, FDA, IRB or other regulatory audits.

  • Assist with research training and study specific training to include:

  • Proper AE observation, assessment, treatment and reporting.

  • Proper medical oversight of all study participants to assure participant safety.

  • Proper ECG interpretation, lab review, chart review, etc.

  • Review and understand all contracted study protocols assigned to team and be familiar with investigational drug, particularly the side effect profile.

  • Remain apprised of current FDA regulations, OSHA regulations and practices and GLP/GCP guidelines and changes. In conjunction with on-site personnel with expertise in these areas, communicate this information to department staff and ensure compliance with regulations and recordkeeping requirements.

  • Ensure participant satisfaction. Review study evaluations, including through attendance at participant feedback sessions and present and/or enact appropriate changes.

  • Manage activities of assigned group(s) to ensure effective performance of function.

  • Interview and select qualified exempt- and non-exempt level departmental personnel.  Recommend, review and approve personnel actions, including hiring, promotions and raises.  Partner with Human Resources in the handling of disciplinary issues.  Prepare and/or approve appropriate personnel action paperwork. 

  • Identify training and development needs of direct reports.  Develop and oversee the implementation of departmental training programs, including orientation; monitor training programs to ensure ongoing effectiveness.

  • Monitor performance of direct reports.  Provide regular coaching and counseling.  Prepare and deliver salary and performance reviews; review and approve performance and salary appraisals initiated by direct reports.

  • Authorize overtime as needed.  Review and approve time cards.  Review and approve vacation/time off requests and coordinate vacation/time off schedules.

  • Assist in the development of short- and long-range operating objectives, organizational structure, and staffing requirements.  Assist in the development of a departmental plan for backup and succession of supervisory staff and key technical personnel.

  • Assist in the development and recommendation of departmental budget.  Authorize expenditures in accordance with budget.  Approve budget and expenses of subordinates.

  • Ensure optimum performance of group function.  Determine and implement techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain state-of-the-art practices.

  • Develop and maintain departmental systems and SOPs in accordance with corporate policy.  Assist in the development and communication of departmental policies and procedures.  Partner with Human Resources to develop and approve job descriptions for subordinate positions; ensure communication of duties and responsibilities to employees.

  • Support the policy of equal employment opportunity through Affirmative action in all personnel actions including but not limited to recruiting, hiring, promotions, training, work assignments, and salary actions etc. 

  • Perform all other related duties as assigned.

QUALIFICATIONS:

  • Education Bachelor’s degree (B.A./B.S.) or equivalent in a health, scientific or related field.  Appropriate education/training as a RN, ARNP or PA-C.

  • Experience:  Strong business management background and a minimum of 10 years experience in a research unit, service management organization, contract research organization or an academic research environment.  Previous supervisory experience required.  Previous experience desired in any of the following: protocol development, clinical conduct of study, report writing, project management or pharmacokinetics.

  • An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.

  • Certification/Licensure:  Must have current licensure in the State of Washington as a Registered Nurse, Certified Physician Assistant or Nurse Practitioner.  Basic Life Support certification required. 

  • Other:  Remain competent in clinical skills and knowledge (i.e., ECG interpretation, IV administration, phlebotomy and laboratory skills, etc.).  Must be able to manage medical emergencies.  Must have excellent oral and written communication skills and a detailed, analytical and organized orientation.  Demonstrated professional manner in dealing with co-workers, investigators and clients.  Demonstrated ability to carry out project planning and assignments independently, assess problematic situations and recommend solutions.  Collaborative working style and the ability to work effectively in a team-oriented environment.  Demonstrated working knowledge of a clinical research center or research site environment, including regulatory requirements regarding the protection of human subjects through informed consent, adverse event reporting and institutional review boards, FDA/OSHA regulations, and GCP/GLP guidelines.  Must be able to prioritize and manage multiple projects.  Solid computer skills, especially word processing and spreadsheets.  Ability to maintain company and sponsor confidential documentation.

PHYSICAL DEMANDS:

  • While performing the duties of this job, the employee is regularly required to talk, hear and work/type at a computer. 

  • Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT:

  • General office working conditions, the noise level in the work environment is usually quiet.

  • Occasionally exposed to fumes or airborne particles; toxic or caustic chemicals.

  • At risk of exposure to bloodborne pathogens.

Comments:

  • This position may require occasional domestic/international travel.

 


Interested Individuals Should contact:  

Leeann Keady
Xavier Associates
 

lkeady@xavierassociates.com